• Who is collecting information, and how and when is it collected? What information does the Company collect from me and how is it used?
• What controls do I have over the Company sharing my information with others?
• What communications should I expect to receive from the Company?
• How do I correct, update or delete information about me that is maintained by the Company?
• How is my information protected from unauthorized access?
• Where can I find out more information about privacy? How do I contact the Company to find out more about its information privacy practices?
• Where do I find notices about changes to the Company's information privacy practices?
• What is the patient portal and how is it used?
• What is the physician portal and how is it used?

The Company is collecting the information from its website, www.pdqcare.com.   All personal information provided by you when you register as an enrollee of the Company is collected and maintained by the Company. It is the Company's philosophy to ask you only for information that is necessary to provide you with the health screening and maintenance services you have requested. Although the Company does require you to become a member to use most health screening services, many informational areas of this website can be accessed without providing any personally identifiable information or health information.

1.  Personally identifiable information
Your name, address, e-mail address and user name are collected at the new member registration area of our Internet site.  This information will be used to provide you with access to most health screening services, such as locating the patient collection sites nearest you and storing your personal data in your electronic health record.
All information you provide during registration can be updated or corrected by accessing your user information, which is located in the personal information area(s) of this website. The Company asks that you create a password to be used with your user name when registering to become a member. This user name and password combination will be used to:

- Access information previously provided to the Company and

- Enable you to access our health care services and products,

When screening services or health risk appraisals are utilized, you will be asked to provide your birth date and gender to ensure that your results are reported against the appropriate result ranges.  Your telephone number is also requested to ensure that the Company can contact you, if necessary.

2. Health information
Information collected in your health record includes screening results and other personal health information.  You determine what information you want to include in your health record. Certain personal health information may be required for a health risk appraisal to obtain accurate results. Health information collected by the Company will only be used to assist you in tracking your health indicators. We do not, without your consent, use your individual health information for other purposes.  De-identified, aggregated data in which all individually identifiable data are removed may be provided to third parties, such as the groups sponsoring testing or health planners looking for data on populations who refer themselves for health screening.

3. Credit card information
If you purchase health screening or items from the Company, you may provide credit card information.  All credit card numbers will be stored in an encrypted fashion, and nothing but the last four digits will be displayed on any screens other than the initial data entry screen.

4. Cookies and other information about your computer
When you visit our Internet website to use or learn about health care services and products offered by the Company, we may collect certain information about your computer. This information is collected from your computer's Internet browser and may include your IP address, operating system, Internet browser software, and the referring Internet site, if any.  When you create a user ID on the Company’s website, the information collected from your computer’s Internet browser is linked to your user ID. 
We may place a text file called an Internet "cookie" or “bug” in the browser files of your computer when you visit the Company’s website. The cookie is also linked to your user ID, once one is established.  We use cookies to give you better, more personalized service as an enrollee. Here is what cookies allow us to do:

• Collect general information related to how many people are using the Company’s website.
• Make purchasing screenings easier by remembering your credit card information in encrypted form for you if you choose to have it saved.
• Modify website page presentation to be more easily viewed on your computer.

We may use certain aggregated technical information for internal reports used to develop the Company's website content. Examples of these reports include:  "How many individuals used the health risk appraisal function," or "How many individuals used the Glossary to learn more about lab tests." There is no personally identifiable information or personal health information contained in these reports.

5. Your email and privacy
New Federal laws require the Company to provide you with a written copy of this Privacy Policy, either in hard copy or via email.  Your email address will be used to provide you with this information unless you specifically request that we mail the copy to you. 
The Company encourages feedback on our services and products. Email links located throughout this website allow you to contact us directly with any questions. When you submit a question or suggestion to the Company, your email address is collected automatically. The Company will use this address to respond to your suggestions or questions. Your comments will be reviewed and may be considered when improvements are made to the website and our programs.
 We may also utilize your email address to send you a copy of your lost or forgotten password.  If you specifically provide the Company with permission, emails may also be sent to you containing:

• Health information and news,
• Requests for you to provide feedback on the features and services the Company provides, or
• Advise you of health care products or services which may be of benefit to you,
• Reminders for future screenings, and/or
• Wellness and screening programs offered by organizations with whom you are affiliated.

1. Sharing of confidential information without additional authorization by you
The Company provides personally identifiable information to non-affiliated third parties only as necessary to perform the health screening or order fulfillment services or functions on behalf of the Company’s service providers. Currently these service providers may include the laboratory used to process your test.

The Company may contract with clinical laboratory firms to process your laboratory test results. You consent to our disclosure of personally identifiable information provided by you on the enrollment form for these service providers when you purchase the lab screening and testing services. These service providers use your personally identifiable information to properly process your lab test and to match your identity with your laboratory test results retrieved online. At your request, the Company provides you with access to your electronic health record to view these laboratory test results.

Although the Company maintains controls and carries out procedures to determine the adequacy of information privacy and protection practices of third parties to which your personally identifiable information is transferred, we are not able to evaluate the extent of third parties' compliance with their or our information privacy and protection practices. Therefore, we recommend that you review third parties' information privacy and protection practices and make your own conclusions as to the effectiveness of these practices prior to using our health screening services.

Various health information and responses may be viewed by employees or contractors of the Company. Our employees are given access to your personal information to perform a specific job (e.g., provide you with a lost or stolen password or to answer your direct questions about the screening process or your results). The Company requires all employees that access enrollee information to sign confidentiality and information security agreements as a condition of employment. All employees are kept up-to-date on our security and privacy practices, and are notified about the importance we place on privacy and what they can do to ensure your information is protected.

The Company may disclose information collected about you as required by law, such as at the request of a law enforcement agency or when presented with a court order or subpoena.

2. Sharing of confidential information requiring additional authorization by you
The Company will not share your individual health information with any third parties other than those mentioned above without your electronic or written consent. The Company’s website contains features where you may request that a copy of your test results be mailed or faxed to your health care provider.  Any other sharing will only be done at your specific written or email request.

3. Sharing of aggregated, de-identified data
The Company shares with others aggregated data in which no individually identifiable information is contained. Examples of these reports might include identification of the types of health risks faced by the overall employee population for a particular employer or reports showing the percentage of the population in a particular region that have elevated cholesterol levels.

The Company sends very few communications to its users unless the user has requested that communications about health information and services be sent to them.  When a test or a service is requested the following communications will be sent:

• A confirmation of the order, although no specific information about the tests ordered will be included,
• A notice when the results are available for viewing in your electronic health record, and
• A copy of Company’s Privacy Policy, as required by law.
• A response if you have requested information or requested to have us resolve a customer service or privacy related issue.

We want to provide our enrollees and website visitors with information, services and products that are valuable to them. For that reason, we will obtain permission from you before we contact you.  If you so consent, we may periodically through e-mail, mail, fax or telephone send you:

• Emails containing health news,
• Reminders for future health screenings,
• Notices of special offers
• Consumer Satisfaction Surveys
• At specific request, a new password because the old one had been lost or forgotten

You will be asked for this permission during the registration process.  If, at any point, you do not want to receive these communications, please let us know by sending an email message that includes your email address to: info@pdqcare.com.

Only registered enrollees are able to correct, update or remove their personal or health information.

Members can correct or update their information in the following areas of the Company’s website by clicking on “My Personal Health Record.”

1. Updating or deleting information
You can correct or update information you provided during new member registration in the user information on the My Personal Health Record page.  You can also choose to close your account and delete all future access to your health information. Please note that the service providers, as licensed clinical laboratories, are required to keep copies of lab results.

2. Making changes to health assessment information
You may be able to change certain demographic data when taking various health assessments by entering new information. Results from previous health assessments will remain for comparative purposes so that you may check your progress and determine how close you are to meeting your health care goals.

3. Changing user name and password
The Company has asked that you create a password to be used with your user name when registering to become an enrollee. This user name and password combination is required to access information previously provided to the Company to obtain our preventive health and health screening services.  By verifying the identity of our enrollees, the Company protects against unauthorized access to their personally identifiable information and health information stored in our systems.

You may also change your password at any time by selecting the "Change User Name or Password" option and entering a new user name or new password.

The Company performs regular tape backups of our systems to recover such information in the event of a system failure. Therefore, information that you delete may be stored in a secured off-site facility up to seven years after it has been deleted.

The Company is committed to making its best efforts to keeping your personal information secure and confidential. Only personally identifiable information and health information you provide when enrolling or to obtain certain health services—such as managing your electronic health record or using the various health assessment tools to monitor a specific health condition—are maintained in our systems. Our systems are located in physically secure data center(s) that is(are) monitored by security guards and surveillance cameras 24 hours a day, seven days a week.  Access to these centers is restricted and they are protected by fire suppression and backup power systems.  

The Company's website servers have been configured with 128-bit Secure Sockets Layer (SSL), a leading encryption technology. SSL protects your information when it is being transmitted to or from the Company’s website. We also use an industry grade firewall to further protect information transmitted to or from the Company’s website from being accessed by an unauthorized party.  Last, the electronic medical record systems are controlled by servers distinct from the servers supporting the Internet website.

The Company’s website may link you to third party websites that are not owned, operated or maintained by the Company.  The Company's privacy statement does not apply to such third party websites; therefore, we recommend that you review each website's privacy practices because they may differ from the Company's policies and practices.

Currently, the Company’s employees are only given access to your personal information to perform a specific job (e.g., provide you with a lost or stolen password or to answer your direct questions about the screening process or your results). The Company requires all employees that access member information to sign confidentiality and information security agreements as a condition of employment. All Company employees are kept up-to-date on our security and privacy practices, and are notified about the importance we place on privacy and what they can do to ensure your information is protected. 

For more information about privacy, contact the Company’s Privacy Officer at:
                        PDQ Care Inc.
                        3130 N W 111 Avenue
                        Coral Springs, FL  33065
                        (954) 341-9381
We can be reached at:  info@pdqcare.com

This Privacy Statement was produced and posted on the Company’s website on January 1, 2007. We will abide by the information privacy practices described in the Company’s Privacy Statement. Regardless of later updates, we will never use or disclose the information you submit under this current policy in a new way without first providing you with an opportunity to opt-out or otherwise prevent that use or disclosure.

The Company reserves the right to modify or amend the PDQ Care Inc. Privacy Statement at any time and for any reason. If we make a significant change to our information privacy practices, the Company will post notice of the change on the Company’s website for a period of not less than six months after the significant change is implemented.